Excel Home Design Customer Testimonials

My husband contacted Russell to replace our en suite, he was booked up for a few months in advance at that point and we decided to get someone else in to do what was supposed to be a relatively simple pull out and refit. Big mistake! After the other chap caused a few thousand pounds worth of damage, Russell came back, literally to the rescue....advised us to start again (not what we wanted to hear but the only way to go) and a few weeks later he was back to get it sorted. Honestly the best thing we ever did......quality of workmanship is outstanding, he has a fab team around him, lovely guys, 100% trustworthy, complete professionals (and Im sure I tested patience), they honesty did an amazing job of revamping what was a complete disaster of a bathroom. So impressed he did the WC, stairs, fitted wardrobes and we are waiting patiently for him to come back, Ive got a long list with his name on it and we won't be using anyone else from now on.

Liz Hembury

We love showing our new home to visitors and the response is a universal "wow" - usually several! We already owned one of a pair of semis which our parents lived in and bought  the other semi The initial plan was to upgrade both houses so that we could look after our parents in their half. As their health deteriorated our plans changed and Russ accommodated 3 different kitchen locations during the project with a great deal of patience and understanding. His 3D computer programme helped us visualise the completed house and his help was invaluable through the difficult planning stage. His team were all efficient and polite and everyone worked to the high standard that Russ expected of them. He pays great attention to detail and has an eye for a quality finish. The three of us communicated and worked so well together it relieved us of the stress which enabled us to enjoy the project.                                                                                                                                                           Our five bedroom detached house gives us so much pleasure. Each living area works just as we had imagined. It attracts much local attention and many compliments. We are very happy to recommend EXCEL. January 2018

Owen & Mair

Whilst Excel were undertaking the build of our new sun-room we realised the capabilities of the company and asked Russell if he would be interested in pricing for a much larger construction build with our new two storey office extension. Not only did they come back with a much more competitive price but they also helped us out with the relocation of some of our office staff to allow the build to commence. They then continued to work closely with the remaining staff on site to ensure they were allowed to continue with their working day safely and without too much disruption with the building work. Russell and his team arranged precision timing with the delivery of materials to coincide with our working schedule to ensure there was minimal disruption. With the two relatively large projects being carried out simultaneously, financing them was going to become challenging, but again Russell was able to offer us interest free staged payments which I believe is the first time this has been offered to us from any other builder. Both projects have been completed on time and within budgets thanks to Excel Home Design, Russell and his team.

Nicola & Simon Moon

In July 2011 Excel completed an attic conversion on my property they came highly recommended by a friend. The work was started on time and completed in the time scale given. The quality of workmanship is excellent and they were extremely reliable and professional. I would highly recommend this company and I will be using them again in the future. July 2011

A Bryan

Everything was so uncomplicated and transparent with Excel. From start to finish we were kept up-to-date and the budget drawn up was never exceeded, which my friends were impressed with. The workmen were always professional. Russell was our point of contact throughout the process and he was so well informed and professional. June 2017

D B Jones, Tylagarw

Excel completed an attic conversion on my property - they came highly recommended by a friend. The work was started on time and completed in the time-scale given. The quality of workmanship is excellent and they were extremely reliable and professional. I would highly recommend this company and I will be using them again in the future. July 2011

A Bryan, Llanharan

Would highly recommend Russell and his team. They provided a professional and friendly service. We were thrilled with the result and everyone who has seen the end product has been wowed!!! May 2016

Daz Jackson

I just had to write to tell you of the most superb, professional, personal and efficient service that I received from the above company. My house had a flood in December and Russell the Director at Excel came highly recommended. He came on time when he said he would helped me not only with the drying of the house taking wooden floors up choosing new floor re tiling porch but also all the paper work and talking to my insurance company as I had never claimed before and wasn’t sure of the procedure. The most important aspect to me was the fact that he made me feel at ease being a woman on my own, everyone he brought to the house were friendly clean and tidy and I had no worries leaving them here while I was in work. My house looks even better than before and any further jobs I require I will be back to Russell at Excel and will be recommending him time and time again.

Jan, Brynsadler

We do a lot of entertaining with both family and friends and have always wanted an area in our home that could comfortably accommodate this.  The brief was to create a ‘wow’ kitchen/ living area and Excel certainly delivered on this.  From day one, Russell was full of fantastic ideas in terms of the project and how best to fulfil the brief. He was actively interested in achieving the goal and wanted to ensure that the final product was something that both he and we, could be proud of.  Russell and his team did not falter at any challenge that arose during the course of the 6 month build and as a perfectionist, Russell always ensured that great quality materials were used and that workmanship was faultless.    Since the  build was completed, we have had a number of friends and family over to our home and everyone is stunned by the final result.  We have even had complete strangers turn up at the door and ask to be shown around.  Home improvements to such a scale can be stressful but Excel worked to the brief, did not delay and took the stress out of the situation at all times.  We had complete confidence in Excel and we were not let down.  We are now so very proud of our home.   If a great quality build from a reliable builder is what you ae looking for, then I would highly recommend Russell and his team. Russell and his team were a pleasure to have around during the build. May 2016

Sarah Jackson, Pontyclun

Right from the initial consultation, you gave us the confidence to go ahead with such a big construction and alteration to our property. You guided us on the overall look we needed to achieve, incorporating your advice on building regulations and appropriate materials needed for the job in hand. We found Excel to be good team workers and extremely reliable, completing the work whilst we were on holidays. On our return the house and outside areas were very clean and tidy and the work was exceptional. The team at Excel work to a very high level of professionalism, paying attention in precise detail to the work carried out and caring for our existing property at all times. We are delighted with the work done and how you made this time easy and stress free for us. We have already recommended Excel to other people with confidence. We thank you all very much for your hard work and commitment and wish you continued success. July 2017

David and Gaynor Evans, Coed Ely

A big thank you for the work you and your staff have completed on our loft conversion. We are very pleased with the result and can’t thank you enough for being considerate and helpful throughout the build. The level of finishing is superb! We use our new lounge/office/en-suite every day, and the kids think it’s fantastic for sleep overs! Thanks again, and we wouldn’t hesitate in recommending you to everybody in the future!

Mr & Mrs Middleton, Tonyrefail

Thank you all so much for your recent work on our bathroom. At short notice, you helped us out of a deep hole after we had been badly let down by another builder. You went out of your way to ensure that we weren’t disadvantaged by the previous builder’s (terrible!) mistakes. We were highly impressed with the high quality of work we received, always delivered in a professional and trustworthy manner. It was a pleasure to return from work at the end of a busy day to a fast-moving job and a house as clean and tidy as we had left it in the morning. Furthermore, the sound advice we received from Russ throughout the project helped us make good decisions about the design and functioning, leaving us with a beautiful bathroom which we are very proud of. 2018

Helen and Andrew

Russell and the team at Excel Home Design did a total remodel and refurbishment of our house and helped us create a beautiful home. The building work that was carried out was a two storey extension onto the side of the house to include a new garage and utility area and two bedrooms, an extension at the back of the house making a large kitchen/family area, knocking walls down to create larger rooms, creating a bathroom in one of the old bedrooms and fitting a new wider staircase. Russell was extremely helpful and trustworthy, listening to our needs and advising us every step of the way. He dealt with everything from the architect, the building regulations and the structural engineers. What we liked about working with Russell was his "can do" attitude.  He never saw a problem, only a solution.   We are delighted with every aspect of our newly transformed house. People passing by and stopping to admire the house makes us feel very proud. We would not hesitate in recommending Russell and the team at Excel. June 2018

Mr and Mrs Hopkin

We have no hesitation in highly recommending Russell and his team! We were really nervous about undertaking a big project (remodelling our whole downstairs and converting part of our garage) but we were fully supported by the team from start to finish. The quality of their workmanship and general professionalism is second to none. They helped us loads with design ideas, and even though I tested their patience on numerous occasions, nothing was too much trouble to achieve the look I wanted. I have no doubt the end product would have been far poorer without their input. Reliable, trustworthy, friendly and respectful, something we greatly appreciated whilst living in the house through most of the work with two children. I finally have the wow kitchen I always wanted and am absolutely thrilled! Thank you so much! Sally & Doug, Miskin. July 2016

Sally Paul Isaacs

We had plans drawn up 2011 to take down an existing wooden conservatory and to replace with a new extended sun room / conservatory with roof top terrace built across the rear of our property. We consulted many builders but most of them felt the project was either too big for them or we had no confidence that they would be able to deliver our vision. We came across Excel Home Design via a last chance internet search for local builders and within 10 minutes of our first meeting with Russell Everett we were immediately instilled with confidence, as Russell knew exactly what we were looking for and in his eyes was relatively straight forward. Within a few weeks of agreeing the price the work started and we must say that our experience was fantastic. August 2017

Nicola & Simon Moon